11 Top Reasons Why You Should Join The WFM Team!
Joining the Workforce Management (WFM) team can be one of the most brilliant moves of your career!
Whether you are a fresh graduate, a current contact agent, or any role in between, we want you!
You may ask, WFM? What is that?
You may have heard of HR, Finance, Marketing, IT, Strategy, Operations, Sales departments… but not the WFM department.
WFM is a relatively new functional area in companies. WFM stands for WorkForce Management. Business Process and Service companies such as contact centers, retail trade, hotels and the like, see WFM as a critical department. It is also an essential function in high-growth and high-technology companies such as e-commerce, food delivery, video streaming, and smartphone manufacturers to prepare them…
